Palo Alto College's holistic student support model ensures that students receive support through the cohort model, small class sizes, note taking, and priority registration. The success of the students in Project Access can be attributed in part to smaller student to faculty ratios that allow for more individualized time with each student. New Project Access students are required to attend a New Student Orientation designed specifically for students registered with the Disability Support Services Department. The orientation emphasizes the rigor of the program and support services. Case Management advising with each student being advised each semester by the DSS Coordinator. Intrusive advising is part of the student success culture at PAC and is especially beneficial in working with Project Access students.
Palo Alto College does have other students with intellectual disabilities attending our college, and is not just limited to Project Access. All students that self-disclose to the Disability Support Services Department receive accommodations and are encouraged to participate in all activities that the campus offers. This past year, two of our Project Access students participated in alternative winter and spring break events in Boston, MA and New Orleans, LA respectively. They were engaged in service learning projects for those communities for a week long trip. Project Access students are also encouraged to come to the DSS Office and seek homework assistance with our work study students.